Terms of Use & Service

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement between you (the "Customer" or "User") and Infotech Suppliers and Traders (operating the e-commerce store Gaighat.com). By accessing, browsing, or placing an order on Gaighat.com, you expressly agree to be bound by these Terms and all applicable laws and regulations of Nepal.

2. Governing Law & Jurisdiction

This agreement shall be governed by, construed, and enforced in accordance with the substantive laws of Nepal, including without limitation:

• The Consumer Protection Act, 2075 (2018)
• The Electronic Transactions Act, 2063 (2008)
• The National Civil Code (Muluki Devani Samhita), 2074

Any dispute, controversy, or claim arising out of or relating to your use of this platform shall be subject to the exclusive jurisdiction of the competent courts of Udayapur District / Koshi Province, Nepal.

3. Eligibility & Account Responsibility

By using this website, you represent that you are at least 18 years of age or possess legal parental/guardian consent under Nepalese law. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Product Authenticity, Pricing & Descriptions

• 100% Genuine Products: All smartphones, laptops, electronics, smart gadgets, and accessories sold on Gaighat.com are 100% authentic, brand-new, and sourced through authorized national distributor channels with official brand warranty.
• Currency & Pricing: All prices are displayed in Nepalese Rupees (NPR / Rs.) and include applicable government taxes unless explicitly stated otherwise.
• Pricing Adjustments: While we endeavor to ensure all pricing information is accurate, in the rare event of a manifest technical error or typographical mispricing, Gaighat.com reserves the right to cancel the order and provide a full immediate refund.

5. Order Placement, Acceptance & Cancellation

An order confirmation email or SMS signifies receipt of your order request but does not constitute final binding acceptance. Gaighat.com reserves the right to decline or cancel an order prior to dispatch in situations involving product unavailability, pricing errors, suspicious/fraudulent activity, or delivery impossibility to restricted areas.

6. Payment Methods & Verification

Gaighat.com provides secure payment channels compliant with Nepal Rastra Bank directives:

• Cash on Delivery (COD): Payable in cash upon doorstep delivery within Gaighat and eligible national coverage zones.
• Digital Wallets & QR: Fonepay QR, eSewa, Khalti, and connected mobile banking applications.
• Direct Bank Transfer: Into the official current bank account of Infotech Suppliers and Traders.

7. Intellectual Property Rights

All text, graphics, logos, button icons, software, and digital assets on Gaighat.com are the property of Infotech Suppliers and Traders or their respective manufacturer trademark holders (e.g., Apple, Samsung, Lenovo, Xiaomi, ASUS). Unauthorized scraping, duplication, or reproduction is strictly prohibited under the Copyright Act, 2059 of Nepal.

8. Contact Information

Infotech Suppliers and Traders (Gaighat.com)

📍 Triyuga Municipality-11, Gaighat, Udayapur, Nepal | PAN/VAT: 302743586

📞 Helpline: +977-9852830886 | ✉️ Support: [email protected]